Legal
Privacy Policy
How Utility Ridge collects, uses, and retains personal data when you visit this site or request a consultation.
Data controller
Utility Ridge is the controller for personal data collected via utilityridge.click and related consulting intake. Contact: info@utilityridge.click, Office 8, 24 Example Road, Taipei 00000, phone +886 2 0000 2180.
Data we collect
- Contact form: name, email, consultation interest, optional scope notes, and message content
- Email/phone inquiries: whatever you choose to send
- Technical logs: IP address, browser type, and basic request metadata needed to operate and secure the site
- Cookies: see our Cookies page for types and durations
We do not ask for passwords, payment card numbers, or national ID numbers through the public form.
Purposes
We use personal data to respond to inquiries, schedule and deliver consultations, improve site reliability, and meet legal obligations. We do not sell personal data.
Legal bases
Depending on context, we process data because you request a step toward a contract (inquiry and engagement), because we have a legitimate interest in securing and operating the site, or because you consent to optional analytics cookies.
Retention
Inquiry messages are kept up to 24 months after the last correspondence unless a longer period is required for an active engagement, dispute, or law. Engagement workpapers follow the retention stated in the engagement note (typically up to 36 months). Server logs are rotated on a shorter cycle (typically 90 days).
Sharing
We use infrastructure and email providers who process data on our instructions. We do not share your inquiry content with unrelated marketers. We may disclose data if required by law or to protect rights and safety.
International transfers
Our primary operations are in Taiwan. If a processor stores data outside Taiwan, we seek appropriate safeguards such as contractual clauses and provider assurances consistent with applicable requirements.
Your rights
Subject to Taiwanese personal data protection rules and any other laws that apply to you, you may request access, correction, deletion, or restriction of your personal data, and you may object to certain processing. To exercise rights, email info@utilityridge.click. You may also lodge a complaint with the competent authority in Taiwan.
Children
The site and consulting services are directed at professionals. We do not knowingly collect data from children.
Changes
We will post updates to this policy on this page and adjust the effective description when material changes occur.